C200 Mid-Atlantic Chair Mary Naylor has been driving innovation in the customer loyalty industry for over 25 years. As Founder and CEO of Capitol Concierge and VIPdesk, Mary has pioneered customer engagement strategies in the financial services and hospitality sectors. She serves as an Advisor to Vatom, a Web3 enterprise SaaS engagement platform, and sits on the Advisory Board of Frontier Crypto Capital, a digital assets fund of funds.
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